Fifth wheel gives you a unique shopping experience and superior customer service. This of course includes simple returns processing and simple refunds!
We attach great importance to the quality of our products and take responsibility for ensuring that your order is shipped under perfect conditions. If you still wish to return a product to us, or if you have received an item that was not as described, please proceed as follows:
Simply go to “My Account” and view your orders. Select the button “Show” or “Questions” in the menu next to the item in question. Go a little down to the support system, send us a ticket and explain your reason for the return.
If the item was not as described, we will immediately resend the item to you or refund you the full purchase price.
If you wish to return the received goods to us, please ensure that you return the goods complete, in their original condition, undamaged and undamaged. You must return your order to us within 14 days of receipt. In most cases we will bear the cost of the return.